USEFULL INFO

This is intended to inform you about the data you share with us and how we use it when you visit Audio Store. By using our services, you accept this policy and are bound by its terms. Our services are not intended for children and you must be at least 18 years old to use them. If you have any questions or comments regarding this policy, do not hesitate to contact us at  info@elementaudiostore.gr .

Data we receive during your navigation

By visiting the Audio Store, as well as using the services we provide online, you passively share with us some data that may be considered personally identifiable. We use this data, store it anonymously, and use it after processing it to maintain the anonymity of the user, without linking it to you personally or to any other entity.

Cookies

Cookies are small text files that contain information and can be stored in your browser or device every time you visit a website or use a service over the internet.

Modern browsers receive and store cookies automatically, however you can control where and how this happens from their settings.

Browsing history

By using any service over the internet (e.g. website, application, computer program connected to the internet) you share with the service information about the device from which you use the service, the browser or application you use, your IP address, as well as specific information related to the use of the service such as the page you visited and the data you filled in a form. This information is considered browsing history.

Data you actively share with us

By using some of our services, for example to make a purchase, you will share some of your personal data with us. We collect this data in order to provide you with our services and we use it for this purpose.

Shopping

The purchases you make from us are stored on our website and transferred to our computer system for their execution. You can track the status of your order from the specially designed page whose address you will find in the email you receive upon completion.

Your personal data related to an order is displayed exclusively when you are logged in to the website with the same account you were logged in with when you placed your order.

Billing details

The personal information you share with us for the billing process of a transaction is what we need to issue the receipt that accompanies your purchase, as well as contact information so that we can get in touch with you if necessary.

In the event of an online payment with your card, we will not receive and consequently will not store the details of the card you used for the payment, nor of its owner. You provide this information to the cooperating payment service of your choice and it is communicated to us only through its own system for the identification of the transaction.

Shipping details

The personal information you share with us when completing an order regarding the location where you wish it to be shipped is stored in our systems for its processing, while we share it with the transport company you select when ordering for delivery. This information is stored in your account if you are logged in at the time of ordering in order to facilitate your future purchases.

Account details

Creating an account is not mandatory to use our services. However, creating an account will help you save your preferences, access your purchase history, and speed up your use of our services by using your account details without having to re-enter them each time.

The information we will need to share with you through account creation is your name, address, email and a phone number. While using our services, you may need to share with us address details, billing details for the issuance of invoices.

Information we share with third parties

The rule is that we share your personal data with third parties and in no case  do we share your personal information , with the sole exception of if we are asked to do so in the context of legal proceedings. We share with third parties information about the use and performance of our services, to improve and promote them, in the form of non-personalized information or aggregated data.

We share data with service providers located in Greece, the European Union and the U.S. who help us enrich our services, ensure their quality and develop them. 

Data management

If you have created an account and wish to edit its details, you can do so from your account page. 

You reserve the right to request from us at any time the right to delete your account, as well as your exclusion from any data processing process, by contacting us in the manner that serves you from those listed on the  contact page .

Changes to the Privacy Policy

Our privacy policy is always in line with applicable Greek and European legislation.

For any communication with the administrator (Law 2472/97), please send your message to the email address  info@elementaudiostore.gr  or via the form on our website under the "communication" header.